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Have Storm Damage to Your Home? Give Us a Call | SERVPRO® of Van Nuys South

2/5/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Van Nuys South is your Damage Restoration expert. If you experience any storm damage call us right away.

Storm damages are a common occurrence, but if they are severe, they can be devastating. In 2018, homeowners filed for approximately $2 billion in storm-related damages to their homes, and storm-related claims are a leading cause of insurance filings.

Knowing what to do in advance in case storm damage occurs to your home is one of the best ways to prepare. That is why we are here to tell you about the services we offer and how you can count on us to get your household back on track following storm damage.

What’s Included in the Storm Restoration Process

A Complete Approach to Storm Damage
Every damage is unique, which is why we approach everything with a holistic attitude. Treating structural damage, moisture buildup and mold growth in unison is the only way to achieve full restoration, which is why we make sure we are fully certified to do all of this work on your home. This way you can be certain that all of your damage will be handled.

A Team of Technicians Who Care
Our technicians’ training is something we take very seriously, which is why we invest heavily in making sure they have access to educational materials throughout their career. From their initial training to educate them about the Institute of Inspection Cleaning and Restoration Certification guidelines to the seminars and ongoing classes we provide, we make sure that they are fully educated and ready to take on all kinds of damage.

An Adequate Amount of Resources
Because we have the SERVPRO® brand behind us, we have access to national resources when the damages to our community are severe. Whether we need extra equipment, additional workforce or other support, other locations are ready and willing to band together and ensure everyone in the area receives the restoration they need.

A Trustworthy Reputation
We have been working on restoration in the community for many years and have unfortunately seen many companies try to take advantage of those who have sustained damage after a storm. Because we are known leaders in the restoration industry, you do not have to be concerned with the legitimacy of our business—instead, you can be certain you will receive professional, quality work.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Implementing Strong Fire Safety Measures in Your Household | SERVPRO® of Van Nuys South

1/21/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Van Nuys South is on call 24/7 and will guide you through any fire restoration project.

From working with local families to restore their homes after a fire, we have seen just how impactful experiencing a house fire can be. While fires can often occur in unprecedented ways, there are many fire safety tips to implement that can significantly reduce the chance that your household will experience one.

Keeping track of all the various guidelines for fire safety is a task that prohibits many people from learning the must-know facts. For your ease of use, we have put together a guide that encompasses the most important fire safety tips, so you can access the information easily.

An Overview of Fire Safety

Frequently Check Smoke Detectors. Keeping your household’s smoke detectors operational and testing them on schedule is one of the best things to do for fire safety. By ensuring your family members will know as soon as a fire starts, you can help make sure everyone gets to safety quickly.

Have a Fire Escape Plan. When the smoke alarm sounds, it’s important to evacuate quickly, which is much easier if there is already a plan in place. Knowing the designated exits and where to meet your family members will expedite the evacuation and keep everyone safer.

Know How to Operate a Fire Extinguisher. Purchasing, storing and learning how to operate a fire extinguisher is a great investment in fire safety. Research the various classifications of extinguishers to make sure you are purchasing the right one for your anticipated needs.

Never Leave Flames Unattended. Even small flames can pose large risks when it comes to house fires. Every year, candles, fireplaces and stove tops start an unprecedented amount of fires—generally because they were left in a room unattended. Remember to be cautious any time a flame is present, no matter how small.

Keep a Closed-Door Policy. It is alarming but true: The most dangerous fires are the ones that occur at night. Thankfully, by sleeping with bedroom doors shut, you can greatly increase the time your family has to react to the smoke alarm sounding as a shut door will act as a barrier for the flames.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Hidden Water Damage From Appliances | SERVPRO® of Van Nuys South

1/16/2020 (Permalink)

frustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Van Nuys South is here to dry, clean and repair any damage.

Any kind of water damage is alarming for homeowners to deal with. While some causes create apparent issues, when it comes to appliance leaks, there may be extensive damage before the problem is discovered.

Fortunately, by making sure that you are checking up on the right appliances and putting the proper prevention measures in place, you can help prevent this hidden damage from occurring.

Check These Appliances for Household Water Damage

Hot Water Heater
A well-maintained hot water heater can last up to 15 years, but leaks from the components and pipes may start much sooner. Checking the seals and pipes surrounding the heater is important, as well as monitoring the drain pan to ensure any accumulated water is being drained away sufficiently.

Refrigerator
Because they are not frequently moved, refrigerators can harbor hidden water damage for years before it is brought to light. Ice and water dispensers are connected to a home’s main plumbing system, and if there is any issue with the seals or tubing, leaks can occur and compound with time. Making it part of your home maintenance checklist to check behind the fridge is wise.

Dishwasher
The same things said about refrigerators can be said about dishwashers, but dishwashers are an even higher risk appliance. They use quite a bit more water, and insurance coverage of their damages is not guaranteed. To avoid a large and expensive problem, check behind the dishwasher just as often as you check the fridge.

Washing Machine
The hoses that run to washing machines are common leak culprits and should be inspected monthly to ensure there are no issues. Because these hoses can also deteriorate from the inside out, it is recommended that they are replaced at least every five years to avoid hidden damage.

Air Conditioner
An HVAC system will typically drain water away as it operates, ensuring that any condensation it creates does not become backed up. However, water damage to and around the unit can occur if there are issues with this drainage system. Regular maintenance is one of the best preventatives—your manufacturer should have frequency guidelines so that you can be made aware of any issues before they turn into water damage problems.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

Reducing the Danger a Disaster Poses to Your Business | SERVPRO® of Van Nuys South

12/28/2019 (Permalink)

preparedness and readiness sayings in bold lettering with red background Having a disaster plan in place is crucial for any business. SERVPRO of Van Nuys South is your full service commercial restoration company.

Natural disasters will always pose dangers to areas they impact, but through careful planning and consideration, small business owners can reduce the risks they are subjected to. Natural disasters continue to occur more frequently in all parts of the world, but being prepared is the best way to ensure your business is well-poised to recover fully from one.

When making your plans, considering both what to do during the disaster and how to pick up the pieces left behind is important to the restoration and reopening process. Recovering quickly is one of the most vital things for business owners to focus on, so they can get back to business faster.

Disaster Preparedness Tips for Small Business Owners

1. Double-Check Your Insurance
Though a business insurance policy is designed to help you in case of damages to your commercial property, there are some things related to a disaster that your policy may not cover. Discuss the details of your policy with your agent and inquire about whether you need additional coverage added on to your policy in order to fully protect your assets.

2. Create Your Action Plan
When it comes to safety, planning for the moment a disaster strikes is one of the safest things that anyone can do. Knowing where to seek shelter and what routes to take if an evacuation order is presented is important, as is making sure your location has emergency supplies sufficient for if officials order you to stay put. Food, water and a well-stocked first-aid kit are all good items to keep on hand and in an accessible place.

3. Rehearse Drills and Prepare Staff
If you have staff on-site, it is wise to include them in your disaster plans as well. Train staff on the emergency and evacuation procedures, and be sure to set aside time to do workplace drills in order to help staff conceptualize what should be done in a disaster scenario.

4. Choose a Restoration Company to Work With
The restoration company you choose to work with for your commercial repairs is one of the most vital aspects of your entire recovery plan. This is the company entrusted with getting your business back up and running by working both quickly and effectively to do a quality job. Choosing this company ahead of time will do wonders for peace of mind, as you can do thorough research without feeling the pressure to decide right away.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Causes & Prevention Strategies for Wintertime Fires | SERVPRO® of Van Nuys South

12/23/2019 (Permalink)

snow covered christmas tree branches Practicing prevention is the best way to reduce the chance of a fire, however if you do experience a loss contact SERVPRO of Van Nuys South.

Winter features many holidays and cozy activities, but unfortunately, it can bring an increased risk of a house fire as well.

Even for areas like ours that do not get extremely cold temperatures, winter is the most likely time for a fire to occur in the home. Understanding the factors that go into this and how activities can be performed more safely is key to fire prevention during the winter months.

The Causes Behind the Likelihood of Winter Fires

An Increase in Cooking
Time of year aside, it is consistently found that cooking is the No. 1 cause of house fires—and even this number is increased in the winter months. An increased frequency of time spent in the kitchen baking, cooking with family members and preparing large-scale holiday meals can all contribute to the likelihood that a fire will occur.

The Risk of Heaters
When Southern California gets its chilliest nights, being able to fire up the fireplace or plug in the space heater is a wonderful way to stay cozy at home. However, it is important to take safety precautions when doing so—heaters and fireplaces are the second leading cause of winter fires. Be sure your heater has adequate safety features and your fireplace has a grate or grill to harness wandering sparks.

Candles and Decorations
Holiday decorations bring out an extra festive air, but it is important to choose safe ones in order to lessen your risk of a fire. In general, candles are not recommended by experts due to the risk of introducing an open flame to an area. Electronic decorations are generally recommended, but checking cords and cables is important to prevent overheating or sparking.

Prevention Strategies for Fires in Winter

The causality of wintertime fires is important to note, as are the strategies for preventing them. When enjoying the festivities and fun of winter, be sure to exercise caution during common fire-risk activities, and remember the following tips:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Ways That Floods Are Damaging to Homes | SERVPRO® of Van Nuys South

12/3/2019 (Permalink)

water damaged furniture, home items and ripped up carpet sitting on driveway of brick home Do you have water damage or flooding? Let SERVPRO of Van Nuys South guide you through your water-related issues.

Once a chief concern only for low-lying areas, flooding has become a more common occurrence around the country, causing more and more homeowners to be concerned.

While floods can happen for many reasons and cause various types of damage, we have treated an abundance of flood-damaged homes and can help you know what to prepare for.

Ways That Floods Can Lead to Damage

Foundational Damage. The ground below a home’s foundation is generally sound, but when floodwaters are introduced, it can quickly become unstable. As soil becomes oversaturated with water, it can begin to swell, causing the foundation above it to shift irregularly and cause damage.

Drywall Damage and Mold. The drywall that has been exposed to flood waters will typically have to be replaced due to mold growth concerns. Not all drywall will show water damage, but it is best to err on the side of caution to prevent mold damage.

Insulation Saturation. A home’s insulation is generally protected via the drywall, but if drywall becomes soaked through, it can easily become oversaturated with water as well. Not only is this something that can stop the insulation from being effective, but it can also lead to an increased chance of mold within the walls.

Temporary Frame Swelling. A house frame made of solid lumber is a sturdy design and one that is typically impervious to water damage. Though swelling may occur and is normal, the structural integrity of the frame will generally remain intact, requiring only thorough drying and cleaning to be restored.

Appliance Ruining. Every appliance manufacturer constructs products differently, but some appliances contain insulation that is at-risk for damages after a flood. However, because they are all different, it is best to get a professional inspection to determine what is safe for continued use.

Furniture Damage. The materials furniture is made of is generally the best indicator of how well it will weather a flood—soft materials such as upholstery and even composite wood can become irreparably damaged, but pieces of a sturdier construction (such as acrylic or metal) will generally be alright following a thorough cleaning.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

How We Provide Thorough Cleanup After a Fire | SERVPRO® of Van Nuys South

11/6/2019 (Permalink)

black smoke coming out of windows from a burning house Having a team on your side after a disaster can help relieve stress. SERVPRO of Van Nuys South is here to help when a fire strikes.

Did you know that it is recommended to increase your fire preparedness efforts for the winter months? According to the Red Cross, most house fires occur during the winter with a peak in December and January.

As a homeowner, it is important to prepare your household for all aspects of a fire, including having an evacuation plan for the moment a fire breaks out and knowing what restoration company to call when you are ready to begin the recovery process. By starting the process right away, you will be able to have peace of mind while we handle the cleanup process on your behalf.

The Thorough Fire Restoration Process We Use

With a 24-hour response line, you can call us at any time of day or night so we can begin preparing our response. By setting this in motion right away, you are ensuring that your home will be back to its pre-fire state quickly following a house fire and that you can begin to recover more quickly. This is our time-tested, multi-step cleaning process:

Structural Cleaning

Because of how important structural integrity is to a home, we do thorough testing for damages before we even begin repairs so we can understand their extent. After testing is complete, our technicians will begin cleaning, removing debris and reconstructing areas as needed. We can handle walls, floors and ceilings, even priming drywall for fresh paint if required.

Content Cleaning

Not only can restoring your contents after a fire save you money, but it also means there is not as much change to grapple with as you emotionally recover from a house fire. Using our wet and dry cleaning equipment, we are able to clean, deodorize and disinfect many items, including kitchenware, bedding, area rugs and more.

Deodorization Services

The airborne smoke and soot particles that a fire leaves behind can lead to dangerous health impacts for you and your family. That is why we consider air purification to be extremely serious, and we utilize air foggers and scrubbers to be sure that all of these harmful particles are fully removed.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

A Guide to Business’ Flood Preparedness | SERVPRO® of Van Nuys South

10/24/2019 (Permalink)

flooding in large room with staircase partially submerged in water A flood can happened when you least expect it. If your business experiences any water damage, contact SERVPRO of Van Nuys South. We will work quickly

Even for business owners who are not located on a historic floodplain, it is crucial that they prepare for flooding. It has been reported that over 90% of natural disasters involve flooding, meaning they are more likely to happen than most think.

Increasing the safety of yourself and employees is the most important aspect of flood preparedness, but it can also be valuable for the continued success as well. By preparing the right documents in advance, you will be prepared to begin the reopening process right away.

How Businesses Can Be More Prepared

The information regarding preparing for floods might seem overwhelming, but we’ve assembled some of the most important tips in one easy place:

  • Use FEMA’s website to access their Flood Map to view your annual risk factor and other important information specific to your location.
  • Use the list below to determine what documents to copy and safely store.
  • Provide regular training on the official Emergency Action Plan for employees.
  • Have regular drills where you and all personnel complete an emergency escape.
  • Talk with your insurance agent about flood insurance as it is not always included with regular business policies.
  • Make sure your office emergency kit is stocked and any food stores are not expired.
  • Use elevated surfaces for computers so they are out of the water’s pathway.
Document Protection and Flood Preparedness

Having the right documents on hand can have a big impact on how quickly you can reopen following a flood. Here are the best paperwork pieces to keep stored safely away:

  • All the checklists and tasks necessary to complete for reopening
  • Contact information for anyone you should check in with, such as staff and vendors
  • The information regarding your insurance agent and flood insurance, if applicable
  • Backup recovery guides for computer files
  • Financial paperwork such as leasing information, tax return copies and other information

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Solving disasters for Corporate, Industrial and Apartment properties

10/17/2019 (Permalink)

Corporate buildings, Industrial facilities and Apartment complexes are all exposed to natural disasters including fires, flooding from storms and Plumbing leaks. These emergencies require immediate attention so as to avoid the problem from getting worse. Once the problem is solved, we ensure that your property and its contents are thoroughly checked and cleaned before re-use. This is where SERVPRO of Van Nuys South comes in. We’re the fastest to respond and the first to action! Our technicians are highly trained and we use best equipment in the restoration industry. Because of this you save money and you save down time. This allows you to get back up and running before you know it, like it never even happened.

  • Air conditioning HVAC units can, and do leak and cause water damage and the growth of dangerous mold to threaten your facility and the health of employees, not to mention slowing or even halting your company’s production stream.
  • Water leaks caused by underground tree roots nearby can disrupt your operations.
  • Smoke damage can render a properly uninhabitable ever if a nearby fire didn’t directly affect your building. Items like carpets, walls, ceilings, electronics and woodwork, not to mention sensitive proprietary documents can be destroyed from damage caused by smoke unless properly handled in a timely manner. In addition the HVAC system and ductwork are restored from any allergens, soot, and ashes that may be out of plain sight. 
  • Landslides from higher terrain have devastated the lower lying properties.
  • Whether damage is caused by water intrusion or smoke/fire, our technical skills and know how with regard to structural drying and/or odor control will give you peace of mind.
  • Insurance Company’s and Insurance Adjusters? We’ve got you covered. SERVPRO of Van Nuys South works very closely with all insurance companies which makes your entire restoration process painless. 

Services SERVPRO of Van Nuys South handles include; Commercial Water Damage Restoration, Commercial Fire Damage Restoration, Commercial Mold Remediation, Commercial Storm and Flash Flooding and Disaster Recovery Assistance. These emergency response services are given to name a few for; Property Management & HOA’s, Retail Facilities, Education Facilities, Healthcare Facilities, Hospitality Facilities, Food Service Facilities, Entertainment Facilities, Sports Arenas, Government Offices, Banks, etc. 

Did you know? Since 1969 SERVPRO is the leader in disaster restoration offering the best customer service backed by the highest levels of equipment utilization and training. When you experience an unexpected disaster, SERVPRO of Van Nuys South is your best solution.

24/7 Emergency Service

(818) 780-7111

Smoke Damage Restoration in Van Nuys

10/10/2019 (Permalink)

Some have erroneously concluded that the odor from smoke damage will just go away on its own in due time. Not a safe bet, consider the following facts: “What’s in the particles creating the odor depends on what was burned. Wood from house trim and framing cause a “camp fire” smell. Gases from wood smoke causing a “camp fire” smell include acetic acid, benzene, carbon monoxide (CO), formaldehyde, formic acid, heavy metals, nitrogen-oxides (NO2), phenols, sulfur dioxide (SO2). What’s worse are chemicals liberated from burned plastics and fabrics.” 

In her article, “Smoke Damage: The Lingering Hazard after the Fire” Cynthia Freeney of Patch.com wrote, “Even a small fire can spread smoke to every room of your home. Smoke particles get into your HVAC system and can cause breathing problems.”

To be health safe and free of the lasting odor of smoke damage requires professional equipment and techniques to be certain all trace elements have been removed for good. SERVPRO Van Nuys South has expertise in detecting and eliminating smoke damage. What’s more is that smoke particles find their way into your air conditioning system. Breathing these particles is a health risk and can lead to the irritation in and could scar your lungs. 

To professionally clean smoke damaged property and get you back up and running like before, here is a snapshot of how we will proceed. First we inspect the property, decide a plan of action, secure the property and begin ongoing ventilation using air scrubbers. Cleaning the facility, including ceilings, walls, floors and any permanent fixtures to prevent further damage from the acidic effects of soot. Clean carpets and upholstery to completely neutralize any acid contained in soot and minimize further damage including your HVAC system and ductwork. Upon completion, we conduct a final inspection and leave you feeling like it never even happened. 

24/7 Emergency Service

SERVPRO of Van Nuys South

(818) 780-7111