What our Customers say...
Keep doing what you are doing! Your entire staff was very good, prompt and responsive.
There is nothing I could recommend for this SERVPRO to improve upon, they were professional and detail oriented from start to finish.
This is a highly professional company, I have worked with other companies in the past, and never had service like this!!!!
Joe and his team are the best!!!!
Joe was awesome!!!!!
Thank you for your timeliness and professionalism!
Everything was awesome, I would highly recommend them!!!!
Gus, was exceptional! He was here daily working. He went above and beyond to communicate in detail each task and the importance of it. His care and service towards us was as if it was his own home. Integrity is a rare quality to find these days.
Joe and his team did a fantastic job!!
Everyone went above and beyond! THANK YOU!
Professional agents, very punctual and informative. Over all magnificos workers.
They were very professional and very punctual. I would not hesitate to use them again.
We came home to a completely flooded kitchen due to a refrigerator water leak. We called SERVPRO of Van Nuys South immediately, since we were so happy their professionalism in the past. A short time later, Jason had a technician in our home. He actually helped my husband lift up the vinyl flooring so we could asses the damage. Because of this quick action, SERVPRO used the high velocity fans and a commercial dehumidifier to get all of the water out of our floors and walls. This meant we didn't have to demolish kitchen cabinets or walls. We are so grateful for SERVPRO for helping us avoid a claim and have our kitchen back to normal in just a few days.
My mom's house was in the worst areas hit during the Woosley Fire. Fortunately, the house didn't burn, but the smoke damage made it impossible to live in. SERVPRO of Van Nuys South was very quick to come out and asses the damage and worked seamlessly with the insurance company. When Jason (the owner) said "Getting your 85 year old mom back into her house is my highest priority" I was so comforted, and I knew we made the right choice. He was true to his word. SERVPRO was fast, thorough and professional.
Joe and the team were professional, always upbeat and positive, and made a terrible ordeal so much better. I give them the highest rating and would refer your services to my closest friends and family. I hope they are paid generously - as a business owner, I recognize valuable assets when I see them!
Our kids were bathing and the tub overflowed on the second floor bathroom. We didn't know how bad the damage was. SERVPRO of Van Nuys South came out quickly and helped to get our lives back to normal.
SERVPRO of Van Nuys South was very quick to respond to my water leak. They helped me get my home back to normal.
Joe and Gus were terrific. They were always on time and totally professional. On a scale of 1 to 10, I'd give both of them and your company a 10.
SERVPRO of Van Nuys South was very professional and easy to work with.
SERVPRO of Van Nuys South are a very professional and reliable team who were extremely efficient and careful in helping us deal with significant structural damage to the interior of our home following a water leak and major flood damage. Unlike the first SERVPRO business contacted by our insurance, this team responded immediately and energetically to our disastrous situation . They cleaned up afterwards and were always polite, considerate and respectful. We strongly recommend Jason and his crew.
I can't thank you and SERVPRO enough for the wonderful job you did when our house flooded. It was a bad situation that you made much easier by responding quickly and getting the cleanup started. Andrew and Joe were fantastic throughout, always willing to explain the process and provide updates. They even played with our kids and let them "help"! I would be more than happy to tell any potential customer how great you guys are. I hope we don't need to call you again, but if we do, I'll take great comfort in knowing how reliable and professional you are. Thanks again! Mike K
Jason came to my home at 10PM to inspect after we had a water leak in my HVAC unit. He helped us assess the situation and get us back to normal.
I came into my offices and warehouse on a Monday in November to a flood that occurred over the weekend. I called SERVPRO Van Nuys and spoke w/ Jason... he immediately calmed my concerns and sent over a team to assess the damage and start the drying process. He worked with our insurance company seamlessly to rectify the situation with virtually ZERO downtime to my business. I highly recommend this professional company!
Timely response. Professional service. Friendly technician
Your crew was very professional to deal with. They were on time and cleaned up the job site. I’d use them any time I have a problem.
We recently used SERVPRO’s services to help us remove a severe mold issue we had in our home. The technicians were all very thorough, knowledgeable and were able to get the job done in a timely manner. We would highly recommend SERVPRO to anyone who would benefit from their services.
I have always found SERVPRO to be very professional.
SERVPRO of Van Nuys South recently assisted with emergency clean-up work when a pipe in the ceiling of our home burst. They cleaned up debris and brought in the necessary humidifiers and drying fans. They kept in contact on a daily basis and visited daily to check on the progress. Their activities were carried out with the highest degree of professionalism and with the minimum interference in the daily lives of the occupants. I can recommend SERVPRO of Van Nuys South without hesitation if your home suffers a similar unfortunate incident.
I want to thank SERVPRO of Van Nuys so much for the job you did at our home. Everyone working for you was clean, neat and on time. It was a job well done.
Immediately after a fire had done extensive damage to my condominium complex, SERVPRO was there, surveying the loss to my unit and devising a strategy to set things right. They did an amazing job and after three days, the areas that they serviced were cleaner and in better shape than they had been in years. SERVPRO was quick (my unit was serviced weeks before others in the complex that had sustained damage), thorough, professional and polite; making the process as quick and easy for my dog and me as I would consider possible. I hope that I never have to go through a fire like that again but if I do, or if anyone I know needs the kind of cleanup that my unit did, I wouldn’t hesitate to contact SERVPRO.
I was very impressed by all the SERVPRO staff that visited our home.
We had a very positive experience with Jason from SERVPRO. Jason is genuinely honest and very easy to work with. He came quickly to evaluate the situation and was always available to answer any question. He was fast, professional and the price was reasonable. I would recommend SERVPRO to anyone who needs mold remediation.